Shipping policy

Shipping Policy

At Faylori, we aim to provide a clear and reliable shipping experience so you always know what to expect when placing an order.

Where We Ship

  • We currently ship within the United States.
  • Orders are delivered to the address provided at checkout. Please ensure all details are accurate to avoid delays.

Processing And Delivery Time

  • Orders are processed within 1-3 business days.
  • Estimated delivery time is 5-7 business days after processing.
  • Total delivery time will not exceed 10 business days.

Shipping Carriers

  • We work with established carriers such as USPS, UPS, and FedEx.
  • The carrier is selected based on your location and delivery conditions to ensure efficient service.

Shipping Costs

  • Shipping costs are calculated and displayed at checkout before payment.
  • Any applicable fees are shown clearly, with no hidden charges.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can monitor the delivery status using the provided tracking link.

Delivery Issues

  • If your order is delayed, lost, or marked as delivered but not received, please contact us promptly.
  • We will work with the carrier to investigate and provide a resolution.

Address Accuracy

  • Customers are responsible for providing a complete and correct shipping address.
  • We are not responsible for delays or delivery failures caused by incorrect or incomplete information.

Contact Information

  • If you have any questions regarding shipping, please contact our support team via the details provided on our Contact page.
  • We aim to respond within 24 hours on business days.